Cancellation/Refund Policy: When notified by July 30, NADP will process a 100% refund. From July 31-August 19, NADP will refund 50% of the virtual registration fee. Starting August 20, no refunds will be provided. Contact NADP before Aug. 20 to transfer virtual to in-person registrations or vice versa. All refund requests or notice of cancellations must be submitted in writing to NADP.
Substitution Policy: Substitutions for registration are allowed by notifying NADP in writing at any time.
No Shows: Refunds will NOT be issued to registrants who fail to cancel their registrations in writing before August 20 or registrants who do not access virtual CONVERGE content.
Technical Issues: In the event an attendee experiences technical issues during a session of the virtual conference, a refund WILL NOT be issued. Each session will be recorded and can be watched on-demand. Also, there will be training sessions available prior to the conference to ensure your computer and internet speed will meet the requirements for the virtual conference. It is up to each attendee to watch. Attendees will be notified once training is available.