The need to modernize Network and Provider Management Capabilities in a Post Pandemic World
THURSDAY, SEPTEMBER 24
10:00AM - 11:15AM CT
Panel presentation organized by Santech Solutions
Context COVID-19’s impact on our country’s medical infrastructure is without precedent. In no small part, the impact can be attributed to unheeded calls to adequately plan and prepare for a pandemic. And while providers on the front lines risk their lives to save lives, another battle may be underway to ensure enough qualified providers are deployed when and where they are needed. Therefore, a discussion topicworth consideration is what challenges is this pandemic surfacing or magnifying for payer and provider organizations as related to provider and network management (onboarding, credentialing, payer enrollment, network management, provider directory management etc.). The objective is to identify and raise awareness as to what are the challenges that payor and provider organizations may now need to address within provider enrollment and provider enrollment operations that were introduced or exacerbated by the COVID-19 pandemic. This session will share challenges, lessons learned and the implications of COVID 19 from different perspectives on key provider related operations. This session will also explore short- and long-term impacts of COVID-19 on regulatory compliance and the need to modernize out-of-date processes and solutions as well as opportunities to increase collaboration between providers, payors and solution providers.
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