Session Topics

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Confirmed Session Topics Released! More Sessions to come.
Please note: additional sessions will be added below as they are confirmed.
Times and dates TBD

Dental Trends in Medicare

presented by Dominion National

This session will explore case studies from Dominion’s dental experience in Medicare Advantage programs in different states, including:

  • How offering dental benefits with Medicare programs improves retention and reduces medical costs
  • How dental and medical carriers approach Medicare dental plan designs
  • The future regulatory landscape



Understanding the Impact Millennials Have on the Insurance Industry
presented by Solstice Benefits

The size and power of millennials cannot be overlooked as they allow the insurance industry to anticipate future shifts based on their preferences.




New Decade, New Challenges, New Solutions: Highlighting Key Dental Data Trends and Market Projections
presented by P&R Dental Strategies

For the second year in a row, Managed Healthcare Executive magazine included “using big data effectively” as one of the top challenge’s healthcare executives will face this year. Big data is only getting bigger as we head into the next decade and dental is poised to experience a sea change as a result. In this presentation, P&R Dental Strategies’ dental and analytics experts will share key historical trends, market metrics and projections to provide an understanding of all the places Big Data can inform business strategy for dental payer organizations. From shifts in utilization and group practice market dynamics to rolling out value-based payment models, Big Data plays a role and P&R will discuss how.




The Three R's of Optimizing Your Network
presented by Zelis

We all have the goal of delivering the most optimal network to our members to meet their needs and our business needs. But with so much disparate provider data from multiple sources needed to paint a clear picture, pulling it all together to make data-driven decisions to optimize your network can be a challenge.

Join Zelis  to discuss the three R's of optimizing your network:

  1. Remove providers who are low quality, high cost or simply do not exist by integrating complex provider elements into your analysis
  2. Replace these providers by identifying network access gaps and bench marking the maximum accessibility possible in a market using state and federal standards.
  3. Recruit high quality, low cost providers to maintain your competitive advantage and understand your competitive position in the marketplace

There are many factors to optimizing your network. The three R's of network optimization will help you prioritize each step of the process.




Confronting the Opioid Epidemic with New Oral Health Programs
presented by United Healthcare

Opioid prescriptions commonly have been associated with wisdom tooth extraction, as this is intensive oral surgery performed on more than 5 million people annually, primarily young people. In fact, oral health professionals write 12% of all opioid prescriptions, including more than 54% of opioid prescriptions for adolescents – an age group especially vulnerable to misuse, addiction and overdose. This presentation will address a comprehensive and strategic approach to oral health to confront the opioid crisis from all angles, to prevent misuse of drugs and addiction, deliver tailored treatment to those who are addicted, and support long-term recovery.

Successful interventions include pharmacy policy changes, outreach to dental health professionals and consumers, and broad public education efforts. To that end, a new public toolkit provides information for oral health professionals and consumers, including an educational flyer with commonly asked questions related to opioids and a checklist to help people better understand pain-management options before and after wisdom-teeth removal.

Together, these efforts to date have resulted in an 89% reduction in opioid prescriptions above federal guidelines written by network dental health professionals for UnitedHealthcare dental members age 19 and younger. The speaker will provide details on the steps industry stakeholders, including health plans, care providers and governments, should take to help support the health of young people and address the connection between dental care and opioids.





Increasing Member Retention and Improving Member Experiences with Incentive Benefits
presented by SKYGEN USA

Attracting new members year-after-year is expensive.  When members move to a new plan every year or skip enrollment for a year this is costly for members and can jeopardize their oral health.  Incentive benefits allow dental insurers to reward members for long-term membership and regular preventive care.  These plan designs can drive increased member loyalty and motivate members to maintain good oral health.   Automating these incentive benefit designs, including decreasing annual deductibles, increasing benefit maximums, and decreasing coinsurance, helps ensure the program meets member and employer expectations.

In this session you will learn:

  • How incentive benefit plan designs benefit the member and drive better oral health
  • Best practices from insurers who offer this benefit option
  • Best practices for administration and automation of incentive benefits



A Claims-Based Study of Utilization of Dental Services among Adults 65 and Older
presented by FAIRHealth

Adults age 65 and older may have greater dental needs and could spend more on dental care than other age groups, yet 70% lack dental coverage, and many lose their dental insurance after retirement. Furthermore, Medicare does not cover or reimburse many routine dental services. High out-of-pocket costs and a lack of price transparency impede timely dental care for seniors. In 2018, more than half of adults age 65 and over in the United States reported that they had not visited the dentist in the past year, owing primarily to financial barriers. Without routine preventive dental services (e.g., dental cleanings), older adults can experience poor oral health and, concomitantly, poor general health. Untreated dental issues likewise can lead to increased usage of emergency departments (EDs); over 2 million individuals visit the ED for dental pain each year.

Drawing on the nation’s largest repository of private healthcare claims data, this session will present a claims-based analysis of utilization of dental services among adults 65 and older. The analysis will:

  1. examine trends in the utilization of preventive dental services and treatments among adults and compare them to those age 65 and older,
  2. identify trends in ED visits pertaining to dental diagnoses among this population compared to other age cohorts and
  3. explore trends in the dental claims data for older adults by gender.
In particular, the session will illuminate the decline in preventive services during the COVID-19 pandemic in adults age 65 and older, and compare it to the decline in younger age cohorts. Individuals at risk of severe cases of COVID-19 were targeted for emergency dental care.



Artificial Intelligence Transforming Dental Claim Processing
presented by OverJet

Artificial Intelligence is transforming our lives. In this presentation we review the trends in AI and its application to healthcare and dentistry. We shall review how AI is applied to dental benefit administration in increasing efficiency and improving quality of dental care.