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Educational Tracks: 
  Technology & Innovation        Provider Relations & Care Delivery     
  Strategic Business Insights

Schedule subject to change

Monday, September 19

Time Event Location
8:00 AM 4:00 PM Exhibitor Move In
(All Booths Must be Set by 4 PM)
Exhibit Hall
10:00 AM 8:00 PM Registration Open
4:00 PM
4:30 PM
Exhibitor Meeting with Shayne Leatherwood (mandatory)
Exhibit Hall
Volunteer Group Meetings
11:00 AM 12:00 PM DSO Advisory Council (closed meeting) Texas Special
12:00 PM 1:00 PM EDI Workgroup Missouri Pacific
12:00 PM 1:30 PM Codes SWG Jefferson/Knickerbocker
12:00 PM 2:00 PM Communications Workgroup Texas Special
12:00 PM 2:00 PM Government Relations Workgroup Frisco / Burlington
1:00 PM 2:00 PM Research Commission Wabash Cannonball
1:00 PM 2:00 PM Education Commission Missouri Pacific
2:00 PM 2:15 PM Refreshment Break - sponsored by DenteMax Terminal Atrium B
2:00 PM 3:00 PM Diagnostic Terminology (DT) SWG Jefferson/Knickerbocker
2:15 PM 3:15 PM Operations Workgroup Missouri Pacific
2:15 PM 3:45 PM Government Funded Programs Workgroup Frisco / Burlington
2:15 PM 4:15 PM Research Commission Wabash Cannonball
3:00 PM 4:00 PM Clinical SWG Jefferson/Knickerbocker
4:00 PM 5:00 PM New Member Welcome - hosted by Membership Workgroup Texas Special
3:45 PM 5:00 PM Commission on Advocacy Policy (closed meeting) Frisco / Burlington
5:00 PM 6:15 PM Volunteer Groups - report out
6:30 PM 8:00 PM Opening Reception - sponsored by SKYGEN Midway East / Aquarium

Tuesday, September 20

Time Event Location
7:00 AM 6:00 PM Registration
8:00 AM 8:30 AM Breakfast - sponsored by Zelis
8:45 AM 10:15 AM Opening General Session: Managing Multiple Priorities
presented by Eric Papp

sponsored by Anthem Blue Cross and Blue Shield

10:15 AM 10:30AM Transition Time
10:30 AM 12:00 PM Dedicated Discovery Zone Time with DZ Demos in Exhibit Hall
No breakout sessions
Exhibit Hall
10:35 AM 10:47 AM DZ DEMO 1
DZ Demo area
in Exhibit Hall

10:52 AM 11:04 AM DZ DEMO 2
11:09 AM 11:21 AM DZ DEMO 3
11:26 AM 11:38 AM DZ DEMO 4
11:43 AM 11:55 AM DZ DEMO 5
12:00 PM 1:15 PM Luncheon - sponsored by Delta Dental of CA
12:00 PM 1:15 PM CEO / Delegate Luncheon - sponsored by Delta Dental of CA
(invite only)
1:15 PM 1:30 PM Transition Time
1:30 PM 2:30 PM Interaction Analytics: Leveraging an AI-powered omnichannel tool to analyze, measure and uncover insights to improve the customer experience
  • Mike Davis, Dominion National
  • Ambrielle Palmore, Dominion National
What's Driving Teledentistry Adoption in Dental Payers
  • Brant Herman, MouthWatch
  • Dr. Bill Jackson, Virtual Dental Care
  • Dr. Vilas Sastry,
2022 Dental Actuarial Round table
  • Adam Barnhart, Milliman
  • Joanne Fontana, Milliman
  • April Furlong, Milliman
  • Martha Stubbs, BCBSM
    2:30 PM 3:00 PM Afternoon Break - sponsored by Aspen Dental
    3:00 PM 4:00 PM Driving measurable improvements in oral health outcomes through targeted member engagement
    • Dr. Christopher Balaban, Overjet
    • Carl Brody, Dentistat & go2dental
    • Sara Riley, Clarity SSI
    • Dr. Ali Sadat, Retrace
    Dental Fraud Waste and Abuse

    Dr. Stewart R. Balikov, Anthem

    Tracking and Influencing State Legislation in 2022
    • Crystal McElroy, Metlife
    • Jaci Strube, Principal (invited)
    • Mike Trebold, Ameritas (invited)
    • Owen Urech, NADP
    4:00 PM 4:15 PM Transition Time
    4:15 PM 5:00 PM Measuring the Cost, Security, and Sustainability of Dental Electronic Claims Payments Systems
    Wendy Walker, Zelis
    Five trends to shape the future of dental payer / provider relationships
    • Brian Goetsch, HealthScape Advisors
    • Luke Pisarcik, HealthScape Advisors
    • Caitlin Walsdorf, HealthScape Advisors
    The Great Crossover
    • Judy Ambrose, Ernst & Young LLC 
    • Dan Galdenzi, EIS
    • Bob Meier, EIS
    • Diana Steinhoff, Argus
    5:15 PM 6:15 PM Cocktail Hour
    sponsored by Guardian
    Exhibit Hall

    Wednesday, September 21

    Time Event Location
    8:00 AM 8:30 AM Breakfast - sponsored by GEHA Solutions
    8:00 AM 6:00 PM Registration
    8:30 AM 10:00 AM General Session: 360 Degrees of A.I.
    panel discussion
    sponsored by UnitedHealthcare Dental
    10:00 AM 10:15 AM Transition Time
    10:15 AM 11:15 AM Practical application of A.I. - How has A.I. been applied in Business (case studies)
    Beyond Network Discounts: Assessing the Value of Your Dental Provider Networks
    presented by Milliman

    • Tory Carver
    • Joanne Fontana (moderator)
    • Nolan Kurtz
    • Tom Murawski
    • Ryan Swindells
      An Incremental, Progressive Agenda: Oral Health and Dental Plan Oversight in Biden Administration Policies
      Mike Adelberg, Faegre Drinker Consulting
      11:15 AM 12:30 PM Walk Around Lunch in Discovery Zone / Exhibitor Giveaways
      sponsored by Retrace
      Exhibit Hall
      11:20 AM 11:32 AM DZ DEMO 6
      DZ Demo area
      in Exhibit Hall

      11:35 AM 11:47 AM DZ DEMO 7
      11:50 AM 12:02 PM DZ DEMO 8
      12:05 PM 12:17 PM DZ DEMO 9
      12:20 PM 12:32 PM DZ DEMO 10
      12:30 PM
      1:00 PM
      Exhibit Hall Closing and Break sponsored by Overjet
      Exhibit Hall
      12:35 PM 1:00 PM Discovery Zone Exhibitor Giveaways (must be present to win)
      1:00 PM 1:15 PM Transition Time
      1:15 PM 2:00 PM Winning in the Digital Era – Digital Strategies to Enhance Member and Provider Experiences, Reduce Costs and Improve Care
      John Schaak, SKYGEN
      Emerging Trends in Dentistry among Patients 22 and Younger: A Claims-Based Study
      Donna Smith, FAIR Health
      The Payoff of Living More Mindfully
      Dr. Lisa Knowles, BCBSM
      2:00 PM 5:00 PM EXHIBITOR TEAR DOWN by 5:00 PM
      2:00 PM 2:15 PM Transition Time
      2:15 PM 3:15 PM Building a digital dental payer: Pitfalls to avoid and essential steps to "being digital"
      • Pablo Alejo, West Monroe
      • Hugh Ma, West Monroe
      2:15 PM 3:15 PM

      Separating the Meat from the Sizzle of AI: A case study of practical considerations for integrating artificial intelligence technology into a utilization review workflow

      Michael Urbach, P&R Dental Strategies
      2:15 PM 3:15 PM Value-based Care: Shifting the Industry’s Focus from Volume to Outcomes
      • Michael Cole, Dental Care Alliance
      • Dr. Cherag Sarkari, LIBERTY Dental Plan
      • James Shade, United Concordia
      3:30 PM 4:45 PM NADP Business Meeting
      Open To All NADP Members
      4:45 PM 10:00 PM Evening on your own

      Thursday, September 22

      Time Event Location
      8:00 AM 8:30 AM Breakfast
      sponsored by Careington
      8:30 AM 10:00 AM Closing General Session: Finding the Funny
      presented by Tim Gard
      sponsored by GEHA Solutions